We hope to be able to handle all of your home computer needs, from helping people to use their computer with confidence, to installing new and servicing existing computer systems.

This is what we do...

 

How to do "stuff" on your computer

"useful stuff" such as downloading photographs from digital cameras and removing red-eye, using Microsoft Office software, managing e-mail...

"really cool stuff" downloading music, uploading music onto mp3 player, build websites... 

"important stuff"  shopping on-line, internet banking, research using “search engines”...

"essential stuff" understand what your children are doing and make sure they are safe... 

"technical stuff" software and operating system updates and keeping it running smoothly.

Williams Home Tech offer individual tuition at £30 per hour... save money by getting together with a friend and sharing the cost. Tuition for two people will cost £45 per hour. 

Technical Support

PC Problems
slow running or even grinds to a halt, won't start up properly, error messages, blue screen, doesn't look the same as it used to, printer won't work, sound doesn't work, I spilt coffee over my keyboard.

Installation and setup
new software, upgrade operating system (e.g. Windows XP and Vista), add hardware (e.g. printers, scanners, digital cameras etc) 

Home Networks
Wireless networks (setup, security), hard wired networks, broadband, printer and file sharing

Broadband
Installation and setup. Why you can’t get the advertised speeds... how to get faster broadband. Internet security (do you know what "phishing" (pronounced "fishing") is? 
Using things like BBC iPlayer.

On-site technical support will cost £30 for the first half hour then £15 per half hour after that.
Off-site repairs and upgrades will be on the basis of an estimated time at the above rates plus parts or licences.

Please contact Dave even if your requirement does not fall into any of the above examples. Don't worry if you are not sure of the "correct technical terms" to describe what you want. We should be able to decipher what you mean.